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Shipping

We aim to get ship your purchase as soon as humanly possible. Sometimes we experience delays receiving goods in, resulting in a delay sending your item. Not all items are held in stock so we advise all orders may take up to 7 working days for you to receive to your BILLING ADDRESS.

If your order is urgent, please call in advance of making your order to check stock availability.

Please note that Quad-Skates.co.uk custom build all Bauer Quad Skates and subject to first come first served... we cannot prioritise one order over another.


Postage fees

Please note: Due to the April 2013 Royal Mail Price Increase, we are forced to increase some postageprices by £1. We do however have the lowest price skates and skate accessories online, so we hope you understand the change we have been forced to make.

Here at Quad-Skates.co.uk we believe in bringing you the best value for money. Our postage fees are the "real life" prices we are charged by Royal Mail. As an online, mail order company, we face two options (1) keep prices as low as possible and charge the real cost of postage or (2) increase product prices by a few £'s to cover the costs of postage and offer low price or free postage. We have chosen to offer you low product prices to save you money and be up front with our real costs.

Postage and Packaging for all items is available at the following rates. Please note Northern Ireland (BT), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges (e-mail us for a quotation) and may also experience delivery delays. Local collection from Hanwell, London (W7) is now available - by appointment only.

England
Wales & Lowland
Scotland
UK Highlands & Northern Ireland UK Isles & Channel Islands Ireland (Republic of) Zone A - Europe Zone B - Europe Zone C - Europe USA & Canada South Africa Australia & New Zealand
0.00 – 0.24kg £3.99 £4.99 £5.99 £9.99 £12.99 £14.99 £14.99 £19.99 £32.99 £32.99
0,25 – 1.99kgs £5.99 £12.99 £19.99 £19.99 £18.99 £21.99 £31.99 £22.99 £22.99 £44.99
2.00 – 9.99kgs £5.99 £12.99 £19.99 £19.99 £18.99 £21.99 £31.99 £51.99 £51.99 £79.99
10.00 – 29.99kgs £5.99 £12.99 £19.99 £19.99 £18.99 £21.99 £31.99 £99.99 £99.99 £99.99


All packages are sent with Parcelforce. Please note - there is no maximum order weight - the most you will be charged for any order is £5.99 carriage (for UK Mainland orders). Please note: We regularly monitor the performance of courier companies and value your feedback. If you have any experience with our chosen courier, or would like to recommend a company you have enjoyed using, get in touch and let us know.

European Zones:

Zone A: France, Belgium, Germany, Luxembourg, Netherlands

Zone B: Andorra, Austria, Denmark, Finland, France (Corsica), Italy, Monaco, Portugal, Spain, Sweden

Zone C: Greece, Norway, Poland, Switzerland


For other destinations, please contact us for accurate pricing information. 

Payment Methods

We accept Visa, MasterCard, Switch, Solo, Electron and Visa Delta as forms of payment using BarclayCard Secure EPdq or Paypal. We also accept cheque or postal order. Cash should not be sent through the post unless using Royal Mail Special Delivery. Payment and credit card details are captured and processed using Barclaycard 128-bit secure card processors.

To ensure your details are process securely, always check for the https in the web address and the yellow padlock on the bottom right hand of your screen.

If you prefer to pay over the phone, BardyBardy will process your card using a "customer not present". BardyBardy Group does not retain your personal data for marketing purposes
If you are unsure about processing your card details, feel free to contact Steve who will talk you through the secure payment process.




Accepted payment methods are: BarclayCard EPdq, PayPal, Postal Order or Cash only.

Online Security

To ensure your details are process securely, always check for the "https" in the web address and the yellow padlock on the bottom right hand of your screen. If you are unsure about processing your card details, then contact a member of the Quad-Skates team who will talk you through the secure payment process.

Quad-Skates.co.uk will never ask personal details e.g. Date of Birth, Mothers Maiden Name or Pin Number. We do however check card details against Post Code, Address and other verification processes using the "3D secure" Process. This is a secure payment system.

Accepted payment methods are: Barclaycard ePDQ, Paypal, Postal Order, Cash or Cheque only.


Store Opening Hours

Quad-Skates.co.uk is available to take telephone calls and emails during the following hours. Collection may be arranged by appointment. We do not currently have the facility for drop in visitors. PLEASE NOTE: WE ARE NOT A RETAIL STORE and request you book an appointment in advance, subject to avaialbility. 

Day

Opening Hours

Monday - Friday

11 am - 7 pm

Saturday

11 am - 2 pm

Sunday & Bank Holidays

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